Cisco IP Telephony
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The TCS Network Operations Center in Cleveland, OH and Phoenix, AZ provides 24/7 support all network, security and server functions. Outages and other problems are rapidly detected and resolved with appropriate system repair. System status and performance information is available online at all times.
Supported platforms include Windows2000/XP, NT, Novell, Unix and VMS operating systems. Monitoring services also provide traffic and usage statistics for a variety of purposes including verification of service level agreements, maintanance of peak performance, and capacity planning assessment.
Monitoring services are completely tailorable to each individual client’s needs. Support for monitoring operations are provided by Team Assist.